Video: Payment Plan
Support your customers to keep on top of payments with Payment Plan from Sidetrade, part of our Augmented Cash solution. Payment Plan enables you to set up instalment plans for your customers to help you recover debt in a way that’s manageable and fair to your clients.
Payment Plan – what does it do?
- With Payment Plan, you can set up custom plans for clients who are facing financial difficulties to help them pay their remaining balance in instalments.
- Payment Plan allows you to adapt the collections strategy for each customer account as needed.
- Payment Plan enables you to set up confirmation and reminder emails for your clients, to keep them on track with paying their debt.
- Payment Plan system automatically alerts you and triggers some collection actions if the agreement hasn’t been respected.
Request a demo of the Payment Plan Module now.
Video: Digital Case
Successfully resolve customer disputes with Digital Case, part of Sidetrade’s Augmented Cash solution. Digital Case enables you quickly tackle issues, improve time-to-resolution, and form long-lasting customer relationships while boosting overall engagement.
Digital Case – what does it do?
- With Digital Case, you can improve time-to-resolution by ensuring customer issues are categorized and prioritized effectively right from the start.
- Digital Case includes functionality to auto-assign disputes to the correct team.
- Digital Case makes it easy to consolidate all relevant information so your agents have everything they need to quickly solve disputes.
- With Digital Case, all the monitoring and tracking tools you need are at your fingertips, to help you focus resolution efforts on the areas with the most significant customer and revenue impact.
Request a demo of our Digital Case module now.
Video: Cash Target
Introducing Cash Target, part of Sidetrade’s Augmented Cash solution. Cash Target enables you to track, allocate and manage your collections target, at both individual collector and team level, with detailed dashboards set up to help you work towards your collections KPIs.
One of the main challenges for managers is maintaining oversight of cash collection activity. With Cash Target, the initial view allows you to see all the collectors assigned to you, and allocate targets to each of them.
Cash Target – what does it do?
- Cash Target, the initial view allows you to see all the collectors assigned to you, and allocate targets to each of them.
- Cash Target dashboards make it easy to view the current month and your team’s progress towards the target, at a glance.
- Cash Target allows you to view historic collection data against previous targets, for improved visibility.
- Cash Target’s multi-level access options, different views have been created depending on each user’s role – whether they’re a global manager, team lead or individual collector they will see the information that is relevant to them.
Request a demo of our Cash Target module now.
Cash Target Dashboard
Do you set your collection team targets and need to follow their progress over the month?
Allocate cash collection targets at both Cash Collector and Team levels. Measure against KPIs, such as; target – total amount to be collected; manually inputted by the ‘Team Leader’.
Introducing Cash Target, the newest module of our Augmented Cash solution. Cash Target enables you to track, allocate and manage your collection targets at both collector and individual team level, with detailed dashboards set up to help you work towards your collections KPIs.
You can add targets, users are notified if the total team target has not been met upon saving. KPIs are computed on a daily basis and displayed within the Ageing Amounts graph. A 12-month history of the target vs the cash-in and collectable amounts is displayed on the dashboard.
Cash Target includes:
- Multi-level target setting: the Accounts Receivable manager can allocate a target to their team leaders, who can then allocate targets to individual collectors
- Role-specific dashboard view: depending on role and permissions, users can view performance towards target at whole organization level, team level, or individual level
- Multiple KPIs to help you monitor performance, including targets, total collectable amount, total cleared amount, and total cash in
At Sidetrade, we’ve developed the Cash Target dashboard, a new module in the Augmented Cash solution, to help cash collection teams keep their eyes on the prize. Cash Target enables you to track, allocate and manage collection targets at both individual collector and team level. The detailed dashboard view gives users a window into performance towards the collection target, to ensure every single person in your collection team is working towards a shared goal and helping you to hit the mark.
CFO Breakfast: Working Capital, The Next Value Driver?
Sidetrade hosted a CFO Breakfast in London and were joined by Chief Financial Officers from various sectors, looking to discover how their Working Capital can be improved with the use of AI.
To find out how you can harness the power of AI to accelerate your business cash flow, watch the video now.
The on-demand video examines:
- The Order-2-Cash landscape, a red-hot topic!
- Evolution of Finance Software; Collections 1.0, 2.0 and 3.0
- Impact use cases
- Tangible benefits businesses are seeing from Augmented Cash
Helps companies collect cash faster from customers with less effort, reducing outstanding debt and costs, and improving working capital.
Benefits of Sidetrade’s Credit Management Software
- Improve efficiency of your collection department
- Increase cash flow and reduce bad debt
- Improve working capital
- Increase customer satisfaction by resolving disputes faster
- Enhance collaboration between sales, delivery and finance departments
Experts
Rob Harvey
Head of Solution Consulting, Enablement and Sales Operations Group, Sidetrade
The Finance Department therefore decided to launch a project to improve the Working Capital Management. The efficient sharing of information between the Finance and Sales teams was identified as a key success factor
Sidetrade’s unique customer platform uses virtual AI assistant, Aimie, to help accelerate your business.