Module: SPi
Sidetrade Payment Intelligence (SPi ) gives you the most up-to-date insight at your fingertips, enabling you to make data-driven decisions to help you expedite the order-to-cash process and collect more cash, faster.
Whether your main driver is to reduce the number of days an invoice takes to be paid, or to use intelligence to focus your cash collection efforts on your target segment, SPi will give you an invaluable window into your customer base. In your Sidetrade Augmented Cash application, you have an overall SPi score for your company.
This is calculated by taking the average across all your customers of the number of days from invoice issue date to due date – the average payment term you give – and adding this to the average number of days after the due date until the payment is actually received.
Augmented Revenue module: Customer Retention
One of the greatest challenges for enterprise organizations is unlocking additional revenue potential throughout the order-to-cash cycle. With Sidetrade’s Augmented Revenue, you can use AI-powered insight into your B2B customer base to increase orders from existing accounts, monitor customer churn risk and proactively take action to retain your key business customers.
Augmented Retention predicts revenue at risk either from customers leaving you or spending less. Predictions are based on analysis of both internal data sources (sales, financial, customer behavior patterns) and external data signals (gathered by crawling websites and social networks).
With this actionable insight, you can then focus your marketing activities on the right customers by taking into account both their likelihood to leave and their value to your company.
Augmented Revenue module: Upsell and Cross-sell
Gain more value from your existing B2B customer base by growing orders with Sidetrade. Augmented Revenue Augmented Revenue will provide you with the insight you need to drive the order-to-cash process by intelligently identifying cross-sell and upsell opportunities.
This solution gives you a clear picture of which customers are likely to buy more from you and which products are best targeted for them.
Going beyond simple purchase history, Augmented Upsell & Cross-sell analyzes your own customer-related data (sales, finance, behavior patterns) as well as company and market-related data gathered externally by crawling websites and social networks, to predict what offer would be best suited for your next marketing and/or sales campaign.
Simplify the management of customer disputes from within your Salesforce CRM system with Cash Culture by Sidetrade. Cash Culture enables you to consolidate and share the details of customer payment disputes between key stakeholders across different departments, helping resolve disputes, improve the customer journey and get invoices paid faster.
Cash Culture allows you to consolidate and share the Digital Case information related to customer payment disputes with anyone who has access to your Salesforce CRM system, so that members of the Finance, Sales, Account Management, Operations and Customer Service teams can collaborate to resolve disputes effectively.
If one of your main challenges is having customer account details, order history and payment information stored in disparate systems across your organization, implementing Cash Culture will reduce time spent searching different databases for relevant information – anyone with a Salesforce login who has a relationship with the customer will be able to search all dispute cases from directly within Salesforce.
The increased visibility and ease of access that Cash Culture provides will reduce hold-ups in the process, speed up time-to resolution, and enable you to simplify customer case management.
To find out more, please visit the cash culture page on Salesforce AppExchange.
Accelerate cash flow and gain indepth insight into your customers with Augmented Cash.
Augmented Cash from Sidetrade is a SaaS accounts receivable automation solution that improves your credit management performance by predicting the best strategies for securing prompt payments, settling disputes faster and reducing credit risk to accelerate cash collection.
Sidetrade’s AI-driven accounts receivable software improves the efficiency of your credit control department by recommending the best dunning actions at the right time. Aimie supports AR automation initiatives by automating outbound actions and processing inbound customer emails. It handles routine billing inquiries, sorts issues per account, and directs the highest priorities to your collection agents for attention.
Introduce our industry-leading artificial intelligence solution into your Accounts Receivable function to reduce payment delays, identify untapped cash opportunities, and improve internal collaboration and customer experience. Sidetrade’s Augmented Cash is a comprehensive software system powered by machine learning to help you drive efficiency and accelerate your cash flow.
Our industry-leading artificial intelligence software – the engine at the heart of our solution – works to analyze your own sales and financial data alongside 313+ million payment transactions from millions of companies, to allow you to effectively benchmark your days to payment and credit terms against other companies in your industry.